Registered Email

4. December 2017

What is the difference between a registered letter and a registered email?

With a registered email you receive a receipt for the delivery, similarly to a registered letter. With RMail, however, this receipt is stored digitally. In addition, this Registered Receipt contains a digitally signed and encrypted version of your original email. This allows you to authenticate the integrity and originality of […]
4. December 2017

Why can’t I not just use Outlook’s read receipt?

Many users have disabled this feature. Furthermore, you cannot prove the content of your original message. Outlook confirmations (“Delivered” and “Read”) can be manipulated. The Registered Receipt of RMAIL cannot be manipulated and contains an encrypted version of the original content.
4. December 2017

Can I send “normal” emails in addition to RMail?

Yes, RMail is a solution that complements your current email solution. Whenever you send an email, you can opt for a transmission method. To use RMail, simply click on “Send Registered” button instead of the usual “send” button.
4. December 2017

How do I know that my email has been sent?

You will first receive a confirmation that your message is on its way to the recipient. Within 2 hours you will receive a receipt (Registered Receipt) proving where and when your email was delivered to the recipient. If the recipient has opened the email before you get the receipt, this […]
4. December 2017

How can I prove that my email has been delivered?

When you send an RMail message, you automatically receive a Registered Receipt, which documents the delivery path of the email to the recipient. This record also includes an embedded version of your original message, including attachments. This way, you can always prove who sent what, when and to whom.
4. December 2017

Will my Registered Receipts be organized automatically?

Yes. RMail creates a subfolder in your email archive for the Registered Receipts.
4. December 2017

Do RMail or other service providers save my registered messages and attachments?

No. The content and attachments of your messages are embedded in the Registered Receipts which are in your local email archive.
4. December 2017

Can the recipient of my emails verify the content?

Yes, you can forward the receipt (Registered Receipt) to your recipient. He can restore the original content and verify its authenticity by forwarding it to (the address is noted in the receipt).
4. December 2017

What is SideNote?

A SideNote is a private notice visible only for CC or BCC recipients. This eliminates the necessity to send additional emails with comments intended only for CC or BCC recipients.
4. December 2017

Can I send SideNote comments also (exclusively) to BCC recipients?

Yes. You decide who receives your SideNote.